Category: Prestashop

Unable login to Admin Prestashop after migration to another server

Try to resolve with following step by step but no success (https://stackoverflow.com/questions/11335073/prestashop-cant-login-in-admin)

• Clear your browser cache and your cookies
• Try using Firefox instead of Chrome (which seems have some unexpected problems)
• Check PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL in ps_configuration table
• Manually clear smarty cache : remove all files from tools/smarty/compile and tools/smarty/cache
• Disable the IP check in classes/Cookie.php (this can causes many issues with dynamics IP) : in isLoggedBack(), remove or comment the fourth condition :

AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()) OR !Configuration::get('PS_COOKIE_CHECKIP'))

• Make the expire time shorter for cookies (IE can have issues with longest time cookies) : in classes/Cookie.php constructor,

set : $this->_expire = isset($expire) ? (int)($expire) : (time() + 3600);

instead of $this->_expire = isset($expire) ? (int)($expire) : (time() + 1728000);

Another Solutions

Find last error log

#tail -f /var/log/apache2/error.log

#
.............................
[Tue Dec 26 06:46:40.753880 2017] [:error] [pid 3816] [client 100.1.10.22:43351] PHP Fatal error: Call to undefined function mcrypt_encrypt() in /var/www/html/classes/Rijndael.php on line 50
..............................

Solutions
Install php_mcrypt

On Windows

#;extension=php_mcrypt.dll to extension=php_mcrypt.dll
then restart your apache server

On Redhat

##yum install php55-mcrypt

//if php5.5

##yum install php-mcrypt

//if less than 5.4

##service httpd restart

//if apache 2.4

##/etc/init.d/httpd restart

//if apache 2.2 or less

On Ubuntu

##apt-get install php5-mcrypt

##service apache2 restart

How to fix prestashop search module not working

Search
No results found for your search “Product ABC”

Check php error from terminal console

#tail -f /var/log/apache2/error.log

..........................................................
[Sun Jun 04 05:19:28 2017] [error] [client 192.168.1.10] PHP Warning: preg_replace(): Compilation failed: disallowed Unicode code point (>= 0xd800 && <= 0xdfff) at offset 1829 in /var/www/classes/Search.php on line 84, referer: http://myprestashopweb.com/admin55/index.php?tab=AdminSearchConf&token=a20b3bdcb31d9a2bdcc064e53eb8487d&conf=4
..........................................................

Solutions;

Open and edit file Search.php (classes/Search.php)

vim /var/www/classes/Search.php

Find line 56:

'\x{a806}\x{a80b}\x{a823}-\x{a82b}\x{d800}-\x{f8ff}\x{fb1e}\x{fb29}\x{fd3e}'

Solve it by replace to;

'\x{a806}\x{a80b}\x{a823}-\x{a82b}\x{e000}-\x{f8ff}\x{fb1e}\x{fb29}\x{fd3e}'

Or only replaced;

d800 to e000

Save and restart apache

Then go to administrator -> preferences -> search
Click
-> Add missing products to index and
-> Re-build entire index.
Save